Sears Mastercard

Many businesses and credit card companies have made maintaining and managing your finances online extremely convenient. Sears has done the same with www.searscard.com. Though basic, the www.searscard.com website is useful.

Homepage

On the front page of www.searscard.com, you will find a montage of boxes and links in various hues of blue and gray. A handful of orange buttons pop out to help you find important and frequently used pages, such as:

• How to apply for a Sears Card.
• Signing into your account.
• Becoming a bonus member.

Tabs on the top of the screen will lead you to pages with information you may be looking for. These tabs appear on top of every page which makes it easy to move from one topic to another instead of always having to back to the homepage. The page you are on is written in orange so you do not click on the same page over and over.

• Comparing different kinds of Sears Cards.
• About your online account.
• Security and privacy information.
• Benefits of a Sears Card.
• Frequently asked questions.
• How to contact a Sears representative.

Above these tabs are links in tiny print that appear on every page. They can take you back to the www.searscard.com homepage, how to use credit wisely page, privacy information, a site map and a link to read the website in Spanish.

On the left hand side of the screen there is a log-in box. This login box appears on every page.

Compare Cards

The compare cards page of www.searscard.com will initially show you three columns for the three different types of cards:

• Sears Card
• Sears MasterCard
• Sears Commercial One Card

The columns, colored in varying shades of gray-blue, continue down the page with information about how to apply, links to frequently asked questions and the benefits. The key benefits information is thorough and detailed for the Sears Card and Sears MasterCard but lacks substance for the Sears Commercial One Card. There is a PDF page link but if users do not have Adobe Reader they will not be able to access the information.

At the bottom of the three columns is the Sears Home Improvement Account. Though not directly related to the other types of Sears Cards, the Sears Home Improvement Account information is minimal and seems tacked on to the rest of the information.

About Your Account

This page is simple and informs you of what you can do once you register your card.

Security and Privacy
Many people are concerned about card security and this page gives extensive links to learn about security services possible for the Sears Card, including:

• Fraud Early Warning
• Citi Identity Theft Solutions
• $0 Liability
• New Card Activation
• The Lost Wallet Service
• Internet Security Specialists.

Each link brings you to a small paragraph which directs users to a phone number to call.

Benefits

This information is brief about Account Care (insurance) and Card member Benefits. There are links to the specific information about these benefits.

Frequently Asked Questions

The FAQ page lists many telephone numbers to call for various troubles and for each type of Sears Card. The table with the different types of cards lists the addresses for:
• Payment
• Billing
• Other inquiries

Another link will bring you to an actually FAQ page, where topics are listed with their questions, organized into six categories:

• Sears Card
• Sears MasterCard
• Sears Commercial One
• Benefiting from Account Online
• New Cards
• AccountCare

Over all, www.searscard.com is informative and basic. There are no fancy graphics or feats of aesthetic, but the information is clear and consistent. There are many links to make each page as specific as possible, which enables a user to find exactly what information they want and not too much information to overwhelm them.

For US.

For CA.

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